Abhishek S Rao K P

12/2017 - date    PhD Department of Commerce Manipal Academy of Higher Education,  Doctoral Thesis: “Linkages between service recovery system and customer justice perception: A model of employee service recovery performance”.  

06/2010 – 04/2012    Master of Business Administration – Human Resource Management School of Management Manipal Academy of Higher Education Master’s Thesis: "Safety Audit at Construction Site"  

07/2004 - 04/2007    Bachelor of Computer Application (First Class honor’s) Majors: Computers      Gogte College of Commerce, Karnatak University, Dharwad Thesis: "Speech Recognition for Linux"  

07/2015 - 12/2015    Functional Certification Programme      Majors: Logistics and Supply Chain Management      Confederation of Indian Industry – Institute of Logistics, Chennai  

01/2018 – 02/2018    Functional Certification Programme     Majors: Project Management: The Basics for Success     University of California, Irvine Extension.

Responsibilities •    Taught Introduction to Project Management, Management Information system & Supply Chain and Logistics operational subjects aspects to Post Graduate & Undergraduate students.  Achievements •    Co-designed a new course structure with a redistribution of classroom and home based learning in a time of funding cuts from administration •    Devised and implemented learning objectives, lesson plans and activities to meet targets •    Delivered a high quality learning experience to students which was met with consistently positive feedback by independent Faculty evaluation •    Draft, collate, research on areas of Service Operations, Logistics & Supply chain and interdisciplinary studies and prepare white papers for academic and scholastic discussions •    Delivered lectures at Constituent Institution of MAHE at Dubai & Manipal. •    Introduced Two new courses BBA Logistics and Supply Chain course and MCom Logistics and Supply Chain Course  

Service Operations, Logistics Supply Chain