Abhishek S Rao K P

BCA, MBA (Human Resource)

  • Department of Commerce, New Management Block, Near 9th Block MIT Hostel, MIT Campus, Manipal University, Manipal - 576 104


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Research activity per year

Personal profile


12/2017 - date    PhD Department of Commerce Manipal Academy of Higher Education,  Doctoral Thesis: “Linkages between service recovery system and customer justice perception: A model of employee service recovery performance”.  

06/2010 – 04/2012    Master of Business Administration – Human Resource Management School of Management Manipal Academy of Higher Education Master’s Thesis: "Safety Audit at Construction Site"  

07/2004 - 04/2007    Bachelor of Computer Application (First Class honor’s) Majors: Computers      Gogte College of Commerce, Karnatak University, Dharwad Thesis: "Speech Recognition for Linux"  

07/2015 - 12/2015    Functional Certification Programme      Majors: Logistics and Supply Chain Management      Confederation of Indian Industry – Institute of Logistics, Chennai  

01/2018 – 02/2018    Functional Certification Programme     Majors: Project Management: The Basics for Success     University of California, Irvine Extension.


Responsibilities •    Taught Introduction to Project Management, Management Information system & Supply Chain and Logistics operational subjects aspects to Post Graduate & Undergraduate students.  Achievements •    Co-designed a new course structure with a redistribution of classroom and home based learning in a time of funding cuts from administration •    Devised and implemented learning objectives, lesson plans and activities to meet targets •    Delivered a high quality learning experience to students which was met with consistently positive feedback by independent Faculty evaluation •    Draft, collate, research on areas of Service Operations, Logistics & Supply chain and interdisciplinary studies and prepare white papers for academic and scholastic discussions •    Delivered lectures at Constituent Institution of MAHE at Dubai & Manipal. •    Introduced Two new courses BBA Logistics and Supply Chain course and MCom Logistics and Supply Chain Course  

Research interests

Service Operations, Logistics Supply Chain

Expertise related to UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):

  • SDG 9 - Industry, Innovation, and Infrastructure

Education/Academic qualification

Manipal Academy of Higher Education, Manipal

External positions


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