Research output per year
Research output per year
Personal profile
Professional Information
Experienced Human Resource Management educator with nearly 29 years of teaching and curriculum development expertise. Skilled in designing programs that enhance student learning outcomes and support institutional goals. Proven success in organizing seminars, training, and conferences while upholding high academic standards.
Published author in international journals and conference proceedings. Consulting experience in Human Resource Policy Implementation, Change Management, and Organizational Development. Recognized for delivering impactful solutions and fostering academic excellence.
Research Interests
Work-life balance, Leadership, Organizational Politics, HR and AI
Experience
25 Years
Education/Academic qualification
A Study of Work Life Balance Among Women Employees Working in IT Industries in Bangalore
Award Date: 06-03-2013
Award Date: 09-01-2010
Personal Management and Industrial Relations
Award Date: 12-12-1998
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Collaborations and top research areas from the last five years
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Assessing the role of social support in tackling workplace incivility: a systematic review
Amin Dlima, S., Lakshmi Narayanan, S., Pai P, Y. & Pai, R. Y., 2025, In: Cogent Business and Management. 12, 1, 2437145.Research output: Contribution to journal › Review article › peer-review
Open Access1 Citation (Scopus) -
Dark Side of Work Engagement: Curvilinear Effects on Service Recovery
Abhishek, S., Rao, K. P., Pai, Y. P., Sethumadhavan, L., Prabhu, N. K. P. & Pai, R. Y., 2025, In: Review of Integrative Business and Economics Research. 14, 2, p. 555-572 18 p.Research output: Contribution to journal › Article › peer-review
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When 'more' is not 'enough' in restaurants: do the challenge demands and service recovery performance compel a negative influence of the service recovery system on customer justice perceptions?
Abhishek, S. R. K. P., Yogesh, P. P., Sethumadhavan, L. & Nandana, P. K. P., 2025, In: International Journal of Services and Operations Management. 50, 2, p. 170-196 27 p.Research output: Contribution to journal › Article › peer-review
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Linkages between service recovery system and customer justice perceptions: A multi-level model of employee service recovery performance
Rao, A. S., Pai P, Y. & Sethumadhavan, L., 2024, In: F1000Research. 12, 947.Research output: Contribution to journal › Review article › peer-review
Open Access1 Citation (Scopus) -
Service recovery system and service recovery in retail banks: a multilevel analysis
Rao, A. S., Pai P, Y., R Kamath, P., Sethumadhavan, L., Prabhu, N. & Pai, R. Y., 2024, In: Cogent Business and Management. 11, 1, 2349260.Research output: Contribution to journal › Article › peer-review
Open Access3 Citations (Scopus)