TY - GEN
T1 - Application of Chatbot for consumer perspective using Artificial Intelligence
AU - Savanur, Abhishek
AU - Niranjanamurthy, M.
AU - Amulya, M. P.
AU - Dayananda, P.
N1 - Publisher Copyright:
© 2021 IEEE.
PY - 2021/7/8
Y1 - 2021/7/8
N2 - ChatBot can be described as software that can chat with people using artificial intelligence. A chatbot is a PC program that reenacts human discussion through voice orders or text visits or both. Chatbot, short for chatter-bot, is a man-made reasoning (AI) include that can be implanted and utilized through any significant informing applications. This software are recycled to achieve tasks such as rapidly responding to consumers, informing them, assisting to purchase products and providing better service to customers. This research paper showing how a chatbot can be created through demonstration as well as their applications of chatbots in numerous areas such as traveling, banking, health, customer call centers and e-commerce. Additionally, the results of an example chatbbot for online food order service developed in the e-commerce domain is presented using Dialog-flow engine and Facebook Messanger. This research work represents the Chat flow, components of a chatbot, Implementation using Dialogflow.
AB - ChatBot can be described as software that can chat with people using artificial intelligence. A chatbot is a PC program that reenacts human discussion through voice orders or text visits or both. Chatbot, short for chatter-bot, is a man-made reasoning (AI) include that can be implanted and utilized through any significant informing applications. This software are recycled to achieve tasks such as rapidly responding to consumers, informing them, assisting to purchase products and providing better service to customers. This research paper showing how a chatbot can be created through demonstration as well as their applications of chatbots in numerous areas such as traveling, banking, health, customer call centers and e-commerce. Additionally, the results of an example chatbbot for online food order service developed in the e-commerce domain is presented using Dialog-flow engine and Facebook Messanger. This research work represents the Chat flow, components of a chatbot, Implementation using Dialogflow.
UR - https://www.scopus.com/pages/publications/85113760755
UR - https://www.scopus.com/pages/publications/85113760755#tab=citedBy
U2 - 10.1109/ICCES51350.2021.9488990
DO - 10.1109/ICCES51350.2021.9488990
M3 - Conference contribution
AN - SCOPUS:85113760755
T3 - Proceedings of the 6th International Conference on Communication and Electronics Systems, ICCES 2021
SP - 1479
EP - 1483
BT - Proceedings of the 6th International Conference on Communication and Electronics Systems, ICCES 2021
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 6th IEEE International Conference on Communication and Electronics Systems, ICCES 2021
Y2 - 8 July 2021 through 10 July 2021
ER -
