Abstract
Customer satisfaction has become a part of many business. Unlike in the past, companies just do not rely on pure advertisement to make their product more desirable. Their prime concern now has turned towards customer satisfaction. Similarly, people are more curious to know about the current popular opinion on events happening around the world and information about the favorite celebrities, favorite product, etc. People have turned towards social media to share their experiences and views about products as well as other people. The current work aims at using this as a base for developing a system that perceives the opinion of people about a specific product or a person. Till now, there is a lot of research that has been done in this topic. Various papers have showed different strategies to enhance sentiment analysis. In this paper, we have worked on improving the algorithms so that the sentiment conveyed can be classified in the appropriate class it belongs to.
Original language | English |
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Title of host publication | 2018 International Conference on Advances in Computing, Communications and Informatics, ICACCI 2018 |
Publisher | Institute of Electrical and Electronics Engineers Inc. |
Pages | 934-937 |
Number of pages | 4 |
ISBN (Electronic) | 9781538653142 |
DOIs | |
Publication status | Published - 30-11-2018 |
Event | 7th International Conference on Advances in Computing, Communications and Informatics, ICACCI 2018 - Bangalore, India Duration: 19-09-2018 → 22-09-2018 |
Conference
Conference | 7th International Conference on Advances in Computing, Communications and Informatics, ICACCI 2018 |
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Country/Territory | India |
City | Bangalore |
Period | 19-09-18 → 22-09-18 |
All Science Journal Classification (ASJC) codes
- Artificial Intelligence
- Computer Networks and Communications
- Computer Science Applications
- Information Systems