Building customer loyalty in retail banking: a serial-mediation approach

Social Sciences

• Approach 100%
• Banks 100%
• Buildings 100%
• Serials 100%
• Customer 100%
• Customer Loyalty 100%
• Mediation 100%
• Age 30%
• Experience 30%
• Satisfaction 30%
• Gender 30%
• Brand Equity 30%
• Education 20%
• Purpose 20%
• Specific Industry 20%
• Loyalty 20%
• Advanced Statistical Technique 20%
• Analysis 10%
• Application 10%
• Authors 10%
• Testing 10%
• Performance 10%
• Training 10%
• Design Methodology 10%
• Structural Equation Modeling 10%
• Employees 10%
• Family Income 10%
• Maps 10%
• Demographics 10%

INIS

• education 100%
• mediation 100%
• moderators 100%
• performance 50%
• gain 50%
• applications 50%
• least square fit 50%
• equations 50%
• values 50%
• design 50%
• industry 50%
• modeling 50%
• maps 50%
• employees 50%
• income 50%

Economics, Econometrics and Finance

• Mediation 100%
• Brand Equity 30%
• Brand 10%
• Family Income 10%