TY - GEN
T1 - Extension of the Virtual Customer Inspection for Distant Collaboration in NPD
AU - Gupta, Ravi Kumar
AU - Ucler, Caglar
AU - Bernard, Alain
N1 - Funding Information:
ACKNOWLEDGMENT The authors would like to thank the stakeholders of the European Union’s Horizon 2020 research and innovation project “Customer-driven design of product-services and production networks to adapt to regional market requirements-ProRegio”, which is delivering the basis of this work.
Publisher Copyright:
© 2018 IEEE.
PY - 2018/8/13
Y1 - 2018/8/13
N2 - The usage of holographic virtual customer inspections for gathering feedback during the production in the aviation industry was successfully demonstrated in Airbus, which implied the assessment of the requirements spanning the Kano dimensions and conjoint analysis of satisfaction and importance. A further extension is proposed here as a research in progress to enclose early phases in New Product Development throughout the manufacturing. Consequently, collaboration achievement is targeted here by the virtual inspection of digital mock-ups, semi-/ and finished products to enable the circulation of knowledge and exhibiting design iterations in set based models. Nevertheless, challenges are associated to the virtual inspection, which are derived from technological constraints or based on the nature of distant collaboration. An assessment of these challenges is made by means of a hierarchical aggregation to discuss conceptually the applicability of the extension, highlighting future research areas for this field as well.
AB - The usage of holographic virtual customer inspections for gathering feedback during the production in the aviation industry was successfully demonstrated in Airbus, which implied the assessment of the requirements spanning the Kano dimensions and conjoint analysis of satisfaction and importance. A further extension is proposed here as a research in progress to enclose early phases in New Product Development throughout the manufacturing. Consequently, collaboration achievement is targeted here by the virtual inspection of digital mock-ups, semi-/ and finished products to enable the circulation of knowledge and exhibiting design iterations in set based models. Nevertheless, challenges are associated to the virtual inspection, which are derived from technological constraints or based on the nature of distant collaboration. An assessment of these challenges is made by means of a hierarchical aggregation to discuss conceptually the applicability of the extension, highlighting future research areas for this field as well.
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U2 - 10.1109/ICE.2018.8436333
DO - 10.1109/ICE.2018.8436333
M3 - Conference contribution
AN - SCOPUS:85052542524
SN - 9781538614693
T3 - 2018 IEEE International Conference on Engineering, Technology and Innovation, ICE/ITMC 2018 - Proceedings
BT - 2018 IEEE International Conference on Engineering, Technology and Innovation, ICE/ITMC 2018 - Proceedings
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2018 IEEE International Conference on Engineering, Technology and Innovation, ICE/ITMC 2018
Y2 - 17 June 2018 through 20 June 2018
ER -