Abstract
In an AI-driven service sector, AI enhances worker capabilities while posing challenges like job displacement and privacy concerns. This study explores AI’s impact on job roles, skill requirements, and workforce well-being through thematic analysis, revealing themes of trust issues, skill development needs, and the importance of ongoing training. It underscores the necessity for organizations and workers to foster a symbiotic relationship through continuous upskilling and transparency, ensuring AI integration benefits both workplace efficiency and employee satisfaction.
| Original language | English |
|---|---|
| Title of host publication | Practices, Challenges, and Deterrents in Workplace Wellbeing |
| Subtitle of host publication | Strategies for Building Resilient and Thriving Workplaces |
| Publisher | IGI Global |
| Pages | 67-92 |
| Number of pages | 26 |
| ISBN (Electronic) | 9798369360811 |
| ISBN (Print) | 9798369360798 |
| DOIs | |
| Publication status | Published - 01-01-2024 |
All Science Journal Classification (ASJC) codes
- General Business,Management and Accounting
- General Economics,Econometrics and Finance
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