TY - JOUR
T1 - Healthcare Delivery through Telemedicine during the COVID-19 Pandemic
T2 - Case Study from a Tertiary Care Center in South India
AU - D'Souza, Brayal
AU - Suresh Rao, Shreyas
AU - Hisham, Sayed
AU - Shetty, Avinash
AU - Sekaran, Varalakshmi Chandra
AU - Pallagatte, Mamatha Channappa
AU - G, Somu
AU - Suresh Rao, Tejas
N1 - Publisher Copyright:
© 2021 Taylor & Francis Group, LLC.
PY - 2021/10/1
Y1 - 2021/10/1
N2 - The Coronavirus disease 2019 (COVID-19) pandemic has necessitated medical centers across the world to deliver healthcare through telemedicine. We discuss the adoption, delivery of telemedicine services at a tertiary care center and patient satisfaction involving 456 patients in south India. Most respondents had sought telemedicine care at the department of Medicine (16.23%). The maximum satisfaction was reported by patients in OBG (100%). The responses were generally positive across all the age groups. The paper offers insights on best practices adopted at the center, lessons learnt, and provides recommendations for health care systems offering telemedicine during COVID-19 times.
AB - The Coronavirus disease 2019 (COVID-19) pandemic has necessitated medical centers across the world to deliver healthcare through telemedicine. We discuss the adoption, delivery of telemedicine services at a tertiary care center and patient satisfaction involving 456 patients in south India. Most respondents had sought telemedicine care at the department of Medicine (16.23%). The maximum satisfaction was reported by patients in OBG (100%). The responses were generally positive across all the age groups. The paper offers insights on best practices adopted at the center, lessons learnt, and provides recommendations for health care systems offering telemedicine during COVID-19 times.
UR - http://www.scopus.com/inward/record.url?scp=85121952822&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85121952822&partnerID=8YFLogxK
U2 - 10.1080/00185868.2021.1875277
DO - 10.1080/00185868.2021.1875277
M3 - Article
C2 - 33528313
AN - SCOPUS:85121952822
SN - 0018-5868
VL - 99
SP - 151
EP - 160
JO - Hospital Topics
JF - Hospital Topics
IS - 4
ER -