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Intelligent robotic process automation for healthcare service efficacy at the grassroot level

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Healthcare services in rural areas face numerous challenges due to limited resources, infrastructure, and awareness. This chapter examines the use of Intelligent Robotic Process Automation (RPA) to address the inefficiencies in rural healthcare delivery. An intelligent RPA system aims to streamline operational processes, enhance patient intake procedures, optimise resource allocation, and improve the overall efficacy of healthcare services at the grassroots level. By integrating intelligent RPA with existing digital healthcare infrastructure and information systems of telehealth, the chapter explores the potential impact of this technology in transforming rural healthcare, ultimately reducing the chances of human errors and improving access to quality healthcare for the rural population.

Original languageEnglish
Title of host publicationIntelligent Robotic Process Automation
Subtitle of host publicationDevelopment, Vulnerability and Applications
PublisherIGI Global
Pages235-256
Number of pages22
ISBN (Electronic)9798369343661
ISBN (Print)9798369343654
DOIs
Publication statusPublished - 14-05-2025

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being

All Science Journal Classification (ASJC) codes

  • General Computer Science
  • General Engineering

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