Leader’s Positive Humour and Employee Turnover Intention—Role of Employee Engagement and Job Satisfaction as Mediators

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This study examines the mediating role of employee engagement (EE) and employee job satisfaction (EJS) in the relationship between leaders’ positive humour (LPH) and employee turnover intention (ETI) among hotel employees. Data was obtained from 272 employees of two four-star hotels and three five-star hotels located in Kolkata, the capital of West Bengal, India. The mediating roles of employee engagement and job satisfaction with other constructs were analysed using PROCESSMACRO. The results of this study indicate that LPH has a statistically significant impact on JS, EE, and ETI. This study provides evidence that employee engagement is a more proximal predictor of employee turnover intention than job satisfaction. Both job satisfaction and employee engagement mediate the relationship between LPH and ETI. The study results indicate that LPH in the hospitality industry favours employee engagement and job satisfaction and reduces employee turnover intention.

Original languageEnglish
Title of host publicationDigital Economy Post COVID-19 Era - Proceedings of 8th Conference of Indian Academy of Management INDAM2023
EditorsPrashant Mishra, Prashant Mishra, Ashu Sharma, Sayantan Khanra, Sumit K. Kundu, Sushanta Kumar Mishra
PublisherSpringer Nature
Pages683-694
Number of pages12
ISBN (Print)9789819901968
DOIs
Publication statusPublished - 2023
Event8th Conference of Indian Academy of Management, INDAM 2023 - Mumbai, India
Duration: 06-01-202308-01-2023

Publication series

NameSpringer Proceedings in Business and Economics
ISSN (Print)2198-7246
ISSN (Electronic)2198-7254

Conference

Conference8th Conference of Indian Academy of Management, INDAM 2023
Country/TerritoryIndia
CityMumbai
Period06-01-2308-01-23

All Science Journal Classification (ASJC) codes

  • General Business,Management and Accounting
  • Economics, Econometrics and Finance(all)

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