TY - GEN
T1 - Leader’s Positive Humour and Employee Turnover Intention—Role of Employee Engagement and Job Satisfaction as Mediators
AU - Piramanayagam, Senthilkumaran
AU - Sea, Partho
N1 - Publisher Copyright:
© The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd 2023.
PY - 2023
Y1 - 2023
N2 - This study examines the mediating role of employee engagement (EE) and employee job satisfaction (EJS) in the relationship between leaders’ positive humour (LPH) and employee turnover intention (ETI) among hotel employees. Data was obtained from 272 employees of two four-star hotels and three five-star hotels located in Kolkata, the capital of West Bengal, India. The mediating roles of employee engagement and job satisfaction with other constructs were analysed using PROCESSMACRO. The results of this study indicate that LPH has a statistically significant impact on JS, EE, and ETI. This study provides evidence that employee engagement is a more proximal predictor of employee turnover intention than job satisfaction. Both job satisfaction and employee engagement mediate the relationship between LPH and ETI. The study results indicate that LPH in the hospitality industry favours employee engagement and job satisfaction and reduces employee turnover intention.
AB - This study examines the mediating role of employee engagement (EE) and employee job satisfaction (EJS) in the relationship between leaders’ positive humour (LPH) and employee turnover intention (ETI) among hotel employees. Data was obtained from 272 employees of two four-star hotels and three five-star hotels located in Kolkata, the capital of West Bengal, India. The mediating roles of employee engagement and job satisfaction with other constructs were analysed using PROCESSMACRO. The results of this study indicate that LPH has a statistically significant impact on JS, EE, and ETI. This study provides evidence that employee engagement is a more proximal predictor of employee turnover intention than job satisfaction. Both job satisfaction and employee engagement mediate the relationship between LPH and ETI. The study results indicate that LPH in the hospitality industry favours employee engagement and job satisfaction and reduces employee turnover intention.
UR - https://www.scopus.com/pages/publications/85177063064
UR - https://www.scopus.com/pages/publications/85177063064#tab=citedBy
U2 - 10.1007/978-981-99-0197-5_43
DO - 10.1007/978-981-99-0197-5_43
M3 - Conference contribution
AN - SCOPUS:85177063064
SN - 9789819901968
T3 - Springer Proceedings in Business and Economics
SP - 683
EP - 694
BT - Digital Economy Post COVID-19 Era - Proceedings of 8th Conference of Indian Academy of Management INDAM2023
A2 - Mishra, Prashant
A2 - Mishra, Prashant
A2 - Sharma, Ashu
A2 - Khanra, Sayantan
A2 - Kundu, Sumit K.
A2 - Mishra, Sushanta Kumar
PB - Springer Nature
T2 - 8th Conference of Indian Academy of Management, INDAM 2023
Y2 - 6 January 2023 through 8 January 2023
ER -