Operations research in tourism: Developing tourist circuits

Research output: Chapter in Book/Report/Conference proceedingChapter

1 Citation (Scopus)


Operations research (OR) is a science that supports rational decision making. It is an analytical method for decision making and problem solving that is helpful in managing organizations. The OR process consists of: (i) identifying a problem that needs to be solved; (ii) developing a model around the problem resembling a real organization and variables; and (iii) providing a comprehensive and complex solution aimed to minimize the cost, maximize the revenue or optimize the use of resources. OR is an interdisciplinary branch of mathematics that integrates statistics, algorithms and mathematical modelling to arrive at an optimal decision. In tourism and hospitality, OR helps demand forecasting, market segmentation, pricing and revenue management, productivity analysis, crowd management, network and value chain analysis, event scheduling and tourism circuit development. The current case study aims to familiarize the tourism and hospitality students with an OR tool known as the 'travelling salesman problem' (TSP) in creating tourist circuits.

Original languageEnglish
Title of host publicationTeaching Cases in Tourism, Hospitality and Events
PublisherCABI International
Number of pages12
ISBN (Electronic)9781800621022
ISBN (Print)9781800621015
Publication statusPublished - 28-02-2023

All Science Journal Classification (ASJC) codes

  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)


Dive into the research topics of 'Operations research in tourism: Developing tourist circuits'. Together they form a unique fingerprint.

Cite this