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Revolutionizing air travel in India: The impact of digiyatra

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Digital technology has transformed various sectors with aviation not being exceptional. Digiyatra a government-promoted app enhances the traveller's experience by streamlining the operation. A blockchain-based identity management system Digiyatra uses a digital identity system which stores travelers' information on a distributed ledger. The airports and the airlines adopt the system to enhance the security of travellers, reduce the waiting queues in airports, and provide seamless travel and great experience. The chapter explores the revolutionary role of Digiyatra in air travel in India. The study uses online reviews of travellers about their experience using the app. The findings of the study state that security, experience, efficiency, and digitization are key factors for adopting digiyatra. The study's results will assist the government in understanding adopting digital technologies which can redefine the Indian aviation industry and make it future-ready.

Original languageEnglish
Title of host publicationExploring the World With Blockchain Through Cryptotravel
PublisherIGI Global
Pages119-132
Number of pages14
ISBN (Electronic)9798369365649
ISBN (Print)9798369365625
DOIs
Publication statusPublished - 03-12-2024

All Science Journal Classification (ASJC) codes

  • General Economics,Econometrics and Finance
  • General Business,Management and Accounting
  • General Computer Science

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