Solutions for Shared Resource Lab Remote Quality Control and Instrument Troubleshooting during a Pandemic

David M. Gravano; Uttara Chakraborty; Isabella Pesce; Michael Thomson

doi:10.1002/cyto.a.24266

Solutions for Shared Resource Lab Remote Quality Control and Instrument Troubleshooting during a Pandemic

David M. Gravano
, Uttara Chakraborty
, Isabella Pesce
, Michael Thomson^*

^*Corresponding author for this work

Manipal Institute of Regenerative Medicine, Bangalore

Research output: Contribution to journal › Article › peer-review

4 Citations (Scopus)

Abstract

The COVID-19 pandemic has dramatically affected shared resource lab (SRL) staff in-person availability at institutions globally. This article discusses the challenges of ensuring reliable instrument performance and quality data output while facility staff and external service provider on-site presence is severely limited. Solutions revolve around the adoption of remote monitoring and troubleshooting platforms, provision of self-service troubleshooting resources specific to facility instruments and workflows, development of an assistance contact policy, and ensuring efficiency of limited in-person staff time. These solutions employ software and hardware tools that are already in use or readily available in the SRL community, such as remote instrument access tools, video hosting and conferencing platforms, and ISAC shared resources.

Original language	English
Pages (from-to)	51-59
Number of pages	9
Journal	Cytometry Part A
Volume	99
Issue number	1
DOIs	https://doi.org/10.1002/cyto.a.24266
Publication status	Published - 01-2021

All Science Journal Classification (ASJC) codes

Pathology and Forensic Medicine
Histology
Cell Biology

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10.1002/cyto.a.24266

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abstract = "The COVID-19 pandemic has dramatically affected shared resource lab (SRL) staff in-person availability at institutions globally. This article discusses the challenges of ensuring reliable instrument performance and quality data output while facility staff and external service provider on-site presence is severely limited. Solutions revolve around the adoption of remote monitoring and troubleshooting platforms, provision of self-service troubleshooting resources specific to facility instruments and workflows, development of an assistance contact policy, and ensuring efficiency of limited in-person staff time. These solutions employ software and hardware tools that are already in use or readily available in the SRL community, such as remote instrument access tools, video hosting and conferencing platforms, and ISAC shared resources.",

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Solutions for Shared Resource Lab Remote Quality Control and Instrument Troubleshooting during a Pandemic

Abstract

All Science Journal Classification (ASJC) codes

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